Refund policy

Return & Refund Policy  Pinky online shop

Thank you for shopping with us. We want you to be satisfied with your purchase.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original packaging.

Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned:

• Perfumes and fragrances once opened
• Jewelry and personal items
• Sale or discounted items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos as proof. We will replace the item or issue a refund.

Refunds

Once we receive and inspect your return, we will notify you. If approved, your refund will be processed within 5–10 business days to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

If you have any questions, please contact us at:

📧 obensonovigot95@gmail.com